Delivery and Returns Policy

Delivery of the Product is available on the territory of the Republic of Poland and European Union countries, to the extent each time indicated in the tab "Delivery methods" on the Website and each time on the subpage of the given Product.
Delivery of the Product to the Customer is chargeable, unless the Sales Contract provides otherwise. The delivery costs of the Product are indicated to the Customer under the tab "Delivery Methods" on the Website and each time on the sub-page of the respective Product, including at the time the Customer expresses his/her will to be bound by the Sales Contract. MIHI makes available to the Customer in principle, subject to the provisions of Section II, paragraph 22, in particular the following methods of delivery of the Product:
- Postal delivery, postal consignment;
- Courier delivery, cash on delivery;
- InPost parcel lockers.
The available delivery methods may depend on the payment method selected by the Customer.
The total waiting time for the Customer to receive the Product (delivery time) consists of the time for MIHI to prepare the Order for dispatch and the time for the carrier to deliver the Product.
The deadline for delivery of the Product to the Customer is up to 7 Business Days, unless a shorter period is specified in the description of the Product in question or when placing the Order. If an Order is placed for several Products with different delivery times at the same time, the delivery time shall be the longest period specified, which shall not, however, be longer than 7 Business Days.
The time for MIHI to prepare the Order for dispatch is each time shown on the sub-page of the respective Product and is calculated from the date (the start of the delivery period):
- credit of MIHI's bank account or settlement account - in the event that the Customer has chosen payment by bank transfer, electronic payment or payment card
- the conclusion of the Sales Contract - if the Customer chooses the cash on delivery payment method.
The above-mentioned time should be increased by the time of delivery of the Product by the given carrier, which depends on the form of delivery chosen by the Customer and is each time presented on the sub-page of the given Product and in the "Delivery Methods" tab on the Website.