Registration and personal data

  1. In order to become a Buyer, you must complete the registration form on the mihi.care website. After that, you will receive a confirmation email along with information about your Mentor. Without phone number confirmation (verification), the registration is considered incomplete.
  2. An unregistered client can purchase products on the Company's website at catalog prices, but cannot participate in the Marketing Plan.
  3. You can become a mihi Customer from the age of 16.
  4. The Buyer can have only one registration number and one Mentor. Each Buyer is assigned a Mentor. In exceptional cases, upon a request submitted to Customer Support, a Buyer may be registered without a Mentor. If the Buyer does not know the personal number of the Mentor, or registers on his own, a Mentor will be automatically assigned by the Company among the participants of the Marketing Plan from the Leader level of 8%, according to the territorial principle.
    Family members (parents, spouses, siblings) may only be registered within the same structure — either under each other or under the same Mentor. In case of violation of this rule, the registration numbers of the family members will be transferred to the structure where the first registration took place.
  5. The Buyer may conclude a Family Contract with the Company, which allows a second person to be added to the Buyer’s existing registration number.
  6. The conclusion of the Family Contract (link to more information) allows two individuals to be registered under the same registration number: one of them will be the first Owner of the number, i.e. the primary Owner, and the other will be the second Owner of the number.
  7. If a new Buyer from the moment of registration has not made a single personal order within 3 billing periods, the Company reserves the right to remove his number from the database without warning. New registration of the Buyer, in this case, will be possible immediately after the removal of the number, on a general basis in the structure of any Mentor.
  8. If the Buyer, after registration, made a personal order/orders, but 10 periods have passed since the last order was placed, the Company reserves the right to remove the number from the database without warning. New registration of the Buyer, in this case, will be possible immediately after the removal of the number, on a general basis in the structure of any Mentor.
  9. The buyer can remove his number from the database on a personal request. The resumption of activities in the Company to such a Buyer and his relatives living with him at the same address is possible after 10 periods after the removal of the number from the database. In case of registration earlier than 10 periods after the deletion, the data of the Buyer and/or his relatives will be deleted from the Company's database.
  10. When the Buyer's registration number is removed from the Company's database for any reason, the Buyer's structure is transferred to a higher Mentor. When the number of the Structural Director and higher is deleted due to violation of the Company Rules (in cases of re-signing of the Buyers, work in another network company, retail sales of the Company's products, etc.), his registration number is blocked (the surname, name, and patronymic of the Director are replaced to "mihi"), while maintaining the structure. At the same time, the structure built by such a Director is not transferred to a person with a higher position.
  11. If during the registration of the Buyer an error was made in the Mentor's number, this error can be corrected within 3 working days from the date of registration. To do this, you need to submit an application in the "Feedback" section on the Company's website. The application is submitted by the Buyer who made a mistake.
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